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  • ๐Ÿ•ธ๏ธUtopiverse Network
    • ๐Ÿ“”FAQ
      • ๐Ÿ’ŽHow to join?
      • ๐Ÿ’ฎVoting Information
      • ๐ŸŽจColor Codes
    • ๐Ÿ“‘Scrolls Information
    • ๐ŸŒDiscord Information
      • ๐Ÿงโ€โ™‚๏ธHow to apply for positions?
      • ๐Ÿงโ€โ™€๏ธHow to create a ticket?
      • ๐ŸงHow to Report bugs?
      • โญHow to submit my ideas?
    • ๐ŸŽจArt Map
  • Hub
  • โ›๏ธRPG Survival
    • ๐Ÿ›ดGetting Started
      • ๐Ÿ‘ทNPC's
      • ๐ŸŒZones
      • ๐Ÿ“ฆCrates
    • ๐ŸŒŸCustom Features
      • ๐Ÿ“ฟ RPG Inventory
      • ๐Ÿ’ซ Classes and Attributes
      • ๐Ÿ“– Custom Enchantments
      • ๐ŸŠ Custom mobs
      • ๐ŸŸ Fishing
      • ๐ŸคบDungeons
        • ๐ŸŸ Arenas
        • ๐Ÿ”จBlacksmith
        • โ˜ข๏ธThe Tinkerer
        • ๐Ÿ”ฎ Enchanting Witch
        • Repair and upgrade NPC
    • ๐Ÿ“˜Useful Information
      • ๐Ÿ“œ Commands
      • ๐Ÿ•น Monthly events
      • ๐ŸฅšEaster Eggs
    • โฑ๏ธComing Soon
  • ๐Ÿ๏ธOneSky
    • ๐Ÿ‘ถGetting Started
    • ๐ŸชOneblock
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  1. Utopiverse Network
  2. Discord Information

How to create a ticket?

Need to redeem something? Have an issue? Create a ticket and a staff member will help you out

ใ€Š How to create a ticket

โˆTo create a ticket scroll down the channels until you find # support

โˆClick on the channel then click on the pencil reaction

โˆScroll all the way down the channel list to find your ticket

ใ€Š How to fill out a ticket

After going to your ticket you will see 3 reaction options:

โˆA person

โˆA yellow triangle

โˆA cross

โˆUnless it is a very serious and urgent situation, please choose the person

โˆAfter you have selected one of the reactions explain your problem

Make sure to explain in detail the issue your having, aswell as including any relevant information and images/videos, the more information you include the easier and quicker it will be to solve

ใ€Š Recieving help

After explaining your issue a staff member will be with you shortly, they will likely ask some questions and give suggestions, during this make sure to be patient and respond politely

After working together to solve the issue, the staff member will make sure you do not need anything else and then proceed to close the ticket

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Last updated 1 year ago

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